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Service and Support

Increase service quality

Create service manuals

Create customized checklists and work instructions for your service activities quickly and easily. Thanks to the integrated multilingualism, cioplenu enables you to create standards across locations and countries. This allows you to best adapt to your customers and ensure a consistent customer experience.

Intelligent use of service manuals

Your employees can fill out the checklists interactively on smartphones, tablets or on the PC. You can use the cioplenu platform online and offline so that you can conveniently access the service checklists at any time. In addition, you have the option of creating proofs in the form of images and videos directly while the work is being carried out.

Logging and analyzing

The tests performed are automatically logged and archived in the form of a report in the cioplenu platform in a revision-proof manner. Link the logs to orders and simplify the search for later queries significantly. Have your customer digitally sign the service protocol and make it available to him digitally as a PDF file.

cioplenu modules for the service and support

No more need of Word, Excel and PowerPoint for your process documentation

Creator

Creation and continuous improvement of service checklists

InField

Interactive use of service manuals and checklists on mobile devices

Reporter

Real-time status overview and automated creation of service logs

Order

Create service orders and link them to service manuals and service checklists

Get to know the service and support with cioplenu