Service and Support
Increase service quality
Create service manuals
Create customized checklists and work instructions for your service activities quickly and easily. Thanks to the integrated multilingualism, cioplenu enables you to create standards across locations and countries. This allows you to best adapt to your customers and ensure a consistent customer experience.
Intelligent use of service manuals
Your employees can fill out the checklists interactively on smartphones, tablets or on the PC. You can use the cioplenu platform online and offline so that you can conveniently access the service checklists at any time. In addition, you have the option of creating proofs in the form of images and videos directly while the work is being carried out.
Logging and analyzing
The tests performed are automatically logged and archived in the form of a report in the cioplenu platform in a revision-proof manner. Link the logs to orders and simplify the search for later queries significantly. Have your customer digitally sign the service protocol and make it available to him digitally as a PDF file.
cioplenu modules for the service and support
No more need of Word, Excel and PowerPoint for your process documentation
Get to know the service and support with cioplenu